A Comprehensive Evaluation of Eye Surgery Performance by Sigma Quality Level for Eye Care Hospitals in Turkey
View/ Open
Date
2015Author
Şahbaz, İbrahim
Taner, Mehmet Tolga
Kağan, Gamze
Erbaş, Engin
Metadata
Show full item recordAbstract
Abstract
Sigma Quality Levels are statistical indices that can play an important role in establishment of
more reliable and robust surgical processes. This article aims to highlight the value of interpreting
sigma levels as a modern means of both the efficiency and success rate of nine different type of eye
surgery processes involved. Data were compiled from a comprehensive study of multiple
sources—all based on medical practices—carried out in a range of eye care hospitals throughout
Turkey. It is found that the eye surgery processes in Turkey operates at an average of 3.4816 sigma
level. This corresponds to a DPMO of 23,725 and a yield of approximately 97.63% in 7292 surgeries.
Thus, Turkish eye care hospitals have to make significant changes to drive to a 6σ level
performance.