A Feasibility Study for Six Sigma Implementation in Turkish Textile SMEs

Abstract

This paper aims to investigate the Critical Success Factors (CSFs) for the successful introduction of Six Sigma in Small and Medium Sized Turkish Textile Enterprises. A survey-based approach is used in order to identify and understand the current quality practices of Small and Medium Sized Enterprises (SMEs). CSFs and impeding factors are identified and analyzed. The involvement and commitment of top management, linking quality initiatives to employee and information technology and innovation are found to be important CSFs for textile SMEs. The leadership and commitment of top management, strategic vision, and data collection and measurement, are found to be the most CSFs for the successful introduction of Six Sigma, whereas the lack of knowledge of the system to start the initiative and the presence of ISO-certification in the company are found to hinder its implementation. The lack of qualified personnel and incompetence with new technologies are found to lower the performance of Turkish textile SMEs.